December 2020

Can I make multiple payments at the same time?

By |2021-02-03T14:41:15+00:00December 21st, 2020|

Log in to the Xcape platform using the email and password you assigned at the time of your registration and proceed with the following steps: Click on My Experience In Section 4: How do you want to make your payment? , select the payment method you prefer In Section 5: [...]

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Will you send me an email confirming my payment?

By |2021-01-26T22:33:41+00:00December 21st, 2020|

Yes. Once the payment is verified in your account, the platform will automatically send the confirmation to the email you assigned at the time of your registration.

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I just made my payment, why isn’t it reflected on the platform?

By |2021-02-03T15:09:26+00:00December 21st, 2020|

If you made your payment by debit or credit card, it will be automatically reflected in a period of approximately 30 minutes. If not reflected, contact Customer Service (55) 7090 4893. If you made your payment by transfer or cash, it will be reflected in a period of 3 business days [...]

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How can I see if my payment is already applied?

By |2021-02-03T15:14:52+00:00December 21st, 2020|

Log in to the Xcape platform using the email and password you assigned at the time of your registration and proceed with the following steps: Click on My Experience In section 5: What did you pay and what do you want to pay? , check the status of your payment.

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I made my first payment one way, can I choose another form of payment for the following?

By |2021-02-03T15:16:40+00:00December 21st, 2020|

Yes, monthly you can choose the most convenient payment method for you. Log in to the Xcape platform using the email and password you assigned at the time of your registration and proceed with the following steps: Click on My Experience In Section 4: How do you want to make [...]

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